Why the fastest growing eCommerce companies are using OSW

We pride ourselves in being the best fulfillment provider available, serving a wide range of industries in eCommerce. From apparel to cosmetics fulfillment, OSW can help you expand your customer reach, reduce shipping costs, and speed up transit times — all while saving time and money so you can focus on growing your business.

3PL Fulfillment Service for Any Type of eCommerce Business

OSW has fulfilled millions of orders from the leaders in:

Beauty and Wellness

Nutraceuticals

Pet Products

Dry Goods

Health and Supplements

Toys and Games

Cosmeceuticals

Books and Media

Art and Craft supplies

Personal Care Items

But we inventory many other products.
Call us for a free quote today!

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What People Are Saying

Johnathan P.
1 Review
a year ago

If you need a fulfillment solution, look no further! OSW is more than just a fulfillment service, they are an extension on our team and have a partner first approach. The entire staff truly cares about your success and will do everything possible to ensure you reach any goal you set for your business. All orders WILL go out on time, this is a strict policy at OSW that they take very serious. Everyone member on the OSW team specializes in a certain aspect of their services and excel at what they do very well! Every member on the team is very responsive and WILL ALWAYS have an answer to any question you may have for anything that arises. If fulfillment is something you need to outsource and you want to succeed and sleep well at night, look no further because there is no better solution than OSW. The entire team from top to bottom will get to know you personally and your brand personally - this is huge! 5 Stars does not do this rating justice, should be 100+ stars.

Dave U.
38 Reviews
2 years ago

We relied upon OSW to service our growing ecommerce business as a 3PL following a horrible experience with another provider. We have now been with them for 3 years and I can say that choosing them was one of the best business decisions we have made. They take total ownership of any issues, do an excellent job, and always make our customers happy.

Rachel K.
6 Reviews
a year ago

Our Serviceworks is the best fulfillment partner a fast-growing business could ask for! We worked with ShipBob for nearly a year before switching to OSW, and even a few months in, it's clear that was the right decision. Everyone I have interacted with on the OSW team is efficient, competent, and a pleasure to work with. On the rare occasion when something goes wrong, they own up to the mistake, fix it immediately, and put new processes in place to prevent it from happening again in the future. Fulfillment used to be the biggest issue for our business and required an immense amount of time and energy. With OSW, we know our fulfillment is handled and we can focus our attention on other parts of the business. After so many bad experiences with 3PL partners, I never thought I would find one that I feel so positively towards. I am so glad that we found Our Serviceworks, and if you're in the market for a 3PL partner, I highly recommend working with them!

Honor R.
2 Reviews
3 weeks ago

Brilliant customer service! Highly recommend. As an Australian based company, it's below reassuring that OSW is handling our USA fulfillment with a personal touch.

Noah B.
1 Review
3 months ago

I've been working with OSW for the past 2 years now and can't recommend them enough as a Third Party Logistics Provider. Their entire team is delightful and reliable. I highly recommend them.

Scalability

Scalable fulfillment refers to an eCommerce business or 3PL’s ability to adjust its fulfillment strategy to accommodate fluctuating order volumes. This includes but is not limited to labor levels, automation, warehouse management, and order management.

If one of these areas is unable to scale effectively when needed, this has a rolling effect on the efficiency of your fulfillment operations.

Despite this, it’s critical that businesses build scalability into their fulfillment plans – and into their criteria for choosing a 3PL (third-party logistics) provider.

Speed of service

Speedy fulfillment is an eCommerce delivery standard that beats standard fulfillment speeds by delivering orders in 3, 2, and even next day.

The actual date of fast delivery depends on the customer location and your fulfillment partner’s location. Because OSW is centrally located in Dallas, TX.  We pride ourselves in speedy fulfillment for all of our clients.

To make this possible, OSW uses a combination of a centrally located warehouse, an array of carriers and overnight shipping services for all the locations you ship to in the US.  

Integration

We keep integration simple for you. We pick, pack and ship your orders, pulling them from our robust warehouse.

Integrating eCommerce shopping carts or order management systems were complicated in the past, but now in minutes OSW can connect your shopping cart, marketplaces, ERP’s and EDI connections.

This makes the integration process seamless and efficient so that you can focus on growing your company.

Extension of your brand

Local and national brands trust us with the valuable task of presenting your brand.  

Whether you’re a nationally-recognized company, or a young startup, you can trust OSW to provide the highest levels of brand advocacy, timeliness, accuracy, consumer satisfaction and overall value.

Through our Customer Care add-on, OSW can be the arms and legs of your eCommerce fulfillment operations.