Our Serviceworks is your premier Dallas fulfillment center. We’re strategically located in Carrollton, TX, just a few miles outside Dallas and a 16-minute drive from Dallas Fort Worth International Airport (DFW). We offer unparalleled fulfillment services that drive your business success, and we are proud to be one of the top fulfillment companies in Dallas, TX.
Outsourcing fulfillment involves having a third-party logistics (3PL) provider handle storing, processing, and shipping products. This allows businesses, especially e-commerce brands, to dedicate less time to fulfillment. Instead, invest that time in core sales, product development, and marketing responsibilities.
Outsourcing fulfillment involves having a third-party logistics (3PL) provider handle storing, processing, and shipping products. This allows businesses, especially e-commerce brands, to dedicate less time to fulfillment. Instead, invest that time in core sales, product development, and marketing responsibilities.
Outsourcing to a Dallas fulfillment center like OSW offers several advantages over in-house fulfillment and fulfillment by Amazon (FBA). Let’s briefly cover those advantages:
We strategically located our fulfillment center in Texas to optimize shipping times across the United States. This central location offers several advantages that can significantly boost customer satisfaction and overall business performance. Because Texas is in the heart of the United States, companies can reach most major cities in just 1-3 days and a few more days for rural areas with their shipments.
A 3PL fulfillment center like ours uses automated systems for real-time tracking and integration with e-commerce platforms. This helps companies manage inventory and ensure up-to-date inventory data. Better SKU management and regular cycle counting help minimize picking errors and guarantee inventory accuracy.
A fulfillment center in Texas can help companies save on shipping costs and speed up orders by leveraging its central location. This geographic advantage reduces the average transit time to most U.S. destinations, allowing for faster deliveries. Additionally, proximity to major transportation networks lowers shipping expenses by enabling more efficient logistics and access to competitive shipping rates. This combination of faster order processing and cost-effective shipping enhances operational efficiency and customer satisfaction.
With over 30 years of experience in the industry, we understand that each business is unique.
That’s why we offer tailored solutions to meet the unique needs of companies across various sectors and sizes.
We proudly stand as one of the country’s top e-commerce fulfillment centers. We partner with eCommerce brands known for their premium products and services. Our thorough and error-free e-commerce fulfillment services enhance the customer experience, giving your business a competitive edge.
Subscription services are more popular than ever, and we excel in repeat shipments for brands big and small. We manage every step of the process with end-to-end subscription box fulfillment solutions, guaranteeing efficiency and reliability that make your customers happy.
Our FBA prep services help you expand your business by selling on Amazon and ensure you comply with Fulfillment by Amazon (FBA) requirements.
We handle receiving, storing, picking, packing, and shipping large volumes of products to retail stores for individual consumer sales with our wholesale and retail fulfillment services. We succeed at retail and wholesale fulfillment and distribution by providing efficient, reliable, and scalable logistics solutions that ensure timely delivery and optimal inventory management.
Our customer care services, offered as an optional enhancement to our fulfillment solutions, amplify the customer experience and provide unparalleled satisfaction. Since 1988, we have pioneered customer care solutions for global brands and small businesses, driven by our philosophy that service is not just a department but a commitment.
Assembly and kitting entail combining multiple components or items to form a finished product or kit. Our kitting and assembly solutions enable eCommerce businesses to create tailored product bundles or kits, enhancing the overall customer experience.
Our Dallas fulfillment center is equipped with climate control to maintain consistent temperature, humidity, and air quality, providing protection for delicate merchandise. This feature is crucial for various sectors including consumer electronics, pharmaceuticals, cosmetics, and medical equipment. However, the benefits of storing products in a climate-controlled environment extend to all products and brands by ensuring the highest quality and customer satisfaction. Situated in Dallas, TX, our location is subject to extreme temperature variations, making a secure environment for products essential to diminish variables and lower the risk of spoilage, contamination, and damage.
Furthermore, our warehouse doors remain shut year-round, reducing dust and preventing theft. Equipped with state-of-the-art monitoring systems and providing round-the-clock surveillance, we ensure the security of your sensitive products, giving you peace of mind that your products are in good hands.
Climate-controlled and temperature-controlled may appear similar, but they are different. Unlike temperature-controlled warehouses, which primarily regulate temperature, climate-controlled facilities meticulously manage temperature, humidity, and air quality, providing a comprehensive approach to preserving sensitive products.
We work with companies of many sizes all around the country. While we’ve partnered with many businesses and industries, we love working with a few specific types. Let’s dive into a few types of brands for which we feel we’re the right partner.
Premium brands often prioritize protecting the customer experience as their number one goal. Our commitment to excellence means your customers receive the high-quality service they expect. From careful handling to timely deliveries, we uphold the standards that reflect your brand’s reputation.
Did you know that a female CEO leads our executive team? Women’s leadership is exceptionally rare in the logistics industry, which, like many industries, has been traditionally led by men. Partner with a team that supports and understands the competitive advantage of woman-owned businesses. Our female-led executive team brings diverse perspectives and innovative solutions, fostering a supportive and empowering business relationship.
We base our operations on three cornerstones: recycling practices, sustainable infrastructure, and environmentally friendly packaging. We encourage you to align your brand with our green initiatives. For example, we implement rigorous recycling practices. We proudly participate in a LEED Certified Recycling Program, averaging 75%+ waste recycling. Our energy-efficient warehouse has motion-activated lighting, intelligent thermostats, and extensive building insulation. In addition, we opt for environmentally friendly packaging materials, such as paper tape, boxes with recycled content, and kraft void fill. These efforts help you reduce your environmental footprint and appeal to eco-conscious consumers.
Our cooperative approach and client-centric service are at the heart of everything we do. We understand that each brand is unique, and we are dedicated to providing tailored support and a consultative partnership to meet your specific needs. Our commitment to protecting your brand reputation, delivering error-free logistics, and ensuring exceptional customer service sets us apart in the 3PL and fulfillment industry.
Our team works closely with you in the early stages of our relationship to understand your requirements and develop strategies that enhance your operations. Equally important, gaining knowledge about your operations enables us to pinpoint opportunities for cost optimization, such as packaging. From inventory management to order processing, we promise every aspect of your fulfillment process is optimized for efficiency and accuracy.
Our advanced inventory management systems and order processing protocols ensure that every shipment is accurate. This protects your brand reputation and keeps your customers happy. A dedicated team member is always available to answer any questions about your products, our warehouse, or any order so that you can rely on us for immediate and informed responses. With three decades of experience, we were at the forefront of fulfillment services long before e-commerce became a standard, enabling us to handle complex logistics with ease.
We guarantee same-day order fulfillment and ship coast-to-coast within 2-3 days, guaranteeing your customers receive their orders promptly.
Our warehouse is designed to protect your products from temperature changes and other environmental hazards, like moisture. Climate-controlled fulfillment centers like ours benefit products like cosmetics, food, other perishables, beverages, pharmaceuticals, other medical supplies, artwork and antiques, and so much more. By keeping our warehouse doors closed 24 hours a day, 7 days a week, and 365 days a year, we maintain a dust-free, secure environment, reducing the risk of product damage and theft.
We not only enjoy working with sustainable brands, but we are one of them. Therefore, we are committed to minimizing our environmental impact through various initiatives
Our Dallas fulfillment center and other facilities are designed to reduce energy consumption, contributing to a lower carbon footprint.
We recycle over 75% of all waste, significantly reducing landfill contributions and promoting a circular economy.
We use sustainable materials such as paper tape, boxes with recycled content, and kraft void fill, ensuring your products are packaged responsibly.
At OSW, the team is passionate about delivering exceptional customer service. Prompt communication and immediate issue resolution are essential in today’s super-competitive business environment. This dedication to customer service is evident in our optional outsourced customer support service, designed to enhance your customer experience.
Furthermore, our support team operates directly from within our warehouse, ensuring they are well-versed in your products and processes. This in-house approach means that your customers receive accurate and informed assistance from representatives who understand the specifics of your brand and inventory.
We also do not subcontract any customer service role. Instead, we employ and train all customer reps ourselves. Therefore, we maintain complete control over the quality and consistency of the support provided. As a result of directly managing the training and management of our customer service team, we ensure that every interaction reflects the high standards we set for ourselves and aligns with your brand values. In summary, our approach to customer service proves our commitment to being a reliable and effective partner in your business operations, helping you build and maintain a reputable brand.
Our expertise extends to several key industries. Here are a few types of businesses we work with on the regular:
We handle supplements and health products with precision, ensuring compliance with industry standards and regulations.
Our systems are made to manage and store dry goods efficiently, from food items to other non-perishables, for example.
We understand the unique requirements of beauty and wellness products and double-check that they are stored and shipped in optimal conditions.
Our experience handling books and media ensures they are kept in pristine condition and delivered without damage.
We cater to the pet industry with specialized storage and shipping solutions that meet the needs of pet product retailers and consumers.
We take pride in standing out as a premier Dallas fulfillment center strategically located in Carrollton, TX, just a few minutes from the Dallas Fort Worth International Airport. We provide top-tier fulfillment services to drive your business success and ensure exceptional customer satisfaction. By partnering with us, you benefit from our 30 years of experience, advanced inventory management systems, and commitment to sustainability.
In summary, we offer tailored solutions for various industries, from nutraceuticals to beauty and wellness. Our customer-centric approach, woman-led team, and environmentally friendly practices make us the ideal choice for businesses looking to scale.
Are you ready to find your 3PL partner?
Discover how our Dallas fulfillment center can enhance your operations and propel your business forward.
A Fulfillment Partner to Amplify Your Brand
Dallas Fulfillment Center
2940 Eisenhower St #100, Carrollton, TX 75007
Receiving Hours: Monday – Friday 8-4pm CST
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